How can I see what information you hold on me?
You can write to us on email@example.com.
How do I opt out of marketing?
You can opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For any other marketing communication related queries, please contact us on firstname.lastname@example.org.
I need help deciding what to buy. Can I speak to a stylist?
Yes. At Sunasa, we have stylists who will help you find products that exactly suit your requirements. If you have queries and confusions regarding what colours are in trend or what garment would enhance your body type, our stylists will take care of everything. So please mail your queries at email@example.com or Whatsapp us at +91-8929010840.
Do you ship outside India?
We ship worldwide and have thousands of happy customers globally. Please note that all the discounts/offers that are currently going on www.sunasa.in are available to everyone in India and abroad.
We recommend that all our customers register with us to get the best service and offers available. However, you can surely checkout as a guest.
As a registered user, customers can avail several benefits:
1. Updates on what is the latest in store.
2. Save your address and view order status.
3. Save shipping details.
4. Get special promotional offers/discount codes/reward points.
If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.
How do I purchase an item or several items?
Our website is designed for a smooth online shopping experience. Start by selecting your items, add them to your cart and proceed to checkout. An email and text message will be send to your email address and phone number respectively to verify that you have successfully placed an order with Sunasa.
Do I have to pay any additional taxes?
No. All the prices are inclusive of taxes.
What is the estimated delivery time?
The estimated time of delivery is with between 5 to 8 business days for domestic orders and 10 to12 working days for international orders. All orders get shipped within 1 to 2 business days from our warehouses.
How do I reach the customer care?
You can either write to us at firstname.lastname@example.org or you can text us on Whatsapp at +91 8929010840. You can also reach us by calling at 0120357956 anyday between 11 am to 8:00 pm IST.